There are a few things you need to understand about your website. This article contains some basic background, terminology and initial steps for you Joomla website hosted at Grace Host (dot) Net.
You have the ability to edit your content directly on your site.
In order to edit the content you must login with a username/account that has edit capability. In Joomla!, these are author, editor, and publisher (or admin. levels).
To help you with your training, you can receive personalize training.
We will schedule a time to talk to you over the phone while you see your site presented on the screen. We use a webinar type interface to watch and learn.
The fee for personalized training depends upon the plan you have purchased. In general, we charge $50 per one hour session and is billable prior to training.
When you copy text from MS Word the clipboard contains Word-ish formatting. These are characters that are not displayed - they are hidden.
When you paste it into a content item using a WYSIWYG editor like JCE, the hidden formatting elements are also pasted into your Joomla! article.
Once in a while it works, but you can count on your site looking odd. It is important to have your site look similar from one page to another - with the same formatting style.